Answers to Common Questions

Use the Request a Service form or contact our team with your site location, service requirement and intended purpose. The online form guides you through the information we need and lets you attach supporting documents.

Provide your contact details, site location, type of service, approximate area where known and any available supporting documents. The more context you share about how the results will be used, the more precisely we can define the scope.

If you are unsure, describe what you are trying to achieve (for example buying land, designing a building or organising spatial data). Our team will recommend the appropriate service. You can also use the service finder on our homepage.

Yes. We support private landowners and individual buyers as well as developers, businesses, public institutions and agencies.

Costs depend on the service, location, site conditions, complexity, travel requirements and deliverables. Request a quotation for an assessment of your requirements. We do not publish fixed prices because no two sites are the same.

A quotation becomes binding only according to its stated terms and any applicable agreement. Where we need more information, we may contact you for clarification before issuing a formal quotation.

The main factors are the service required, site size and terrain, access and travel requirements, technical complexity, the availability of existing records and the deliverables you need.

Timing depends on site size, access, terrain, weather, complexity, available records and the deliverables required. A timeframe can be discussed after the scope is reviewed.

Tell us your preferred completion date when you submit your request. We will tell you honestly whether it is achievable for the scope required.

Digital outputs can be provided where included in the agreed scope and supported by the relevant workflow. Available formats should be confirmed before work begins.

Depending on the service, outputs may include PDF documents, CAD drawings and GIS-compatible datasets. Formats are agreed at the scoping stage.

A survey provides technical information about measured positions and boundaries within its scope. Legal ownership and title validity require appropriate legal and documentary verification.

No. Survey information does not establish legal title, guarantee a property's value or replace a solicitor's title investigation or a qualified valuer's valuation.

Our office creates a portal account for each client and emails a single-use activation link, valid for 72 hours. After activating, sign in at dasfads.com/portal to view your documents, respond to document requests and manage invoices.

Only you and authorised DASFADS staff working on your account. Documents are encrypted at rest and are never sent as email attachments.

Yes, where invoicing is enabled for your account. Sign in, open Invoices and pay by card on our payment provider's secure page, or by bank transfer quoting your payment reference. Our emails never contain payment links.

Use the Contact Us page or the contact details published on the website. Select the enquiry type that best matches your question so it reaches the right team.